Cookie policy

Cookies are small text strings stored on your computer when you visit certain pages on the Internet.

Cookies are not harmful to your device.

In the cookies we generate we do not store personal identifying information such as details on credit cards, but we use encrypted information gathered from them to improve your experience of the site. For example, they are useful to identify and resolve errors, or to determine relevant related products to be shown to the visitor during navigation.

Cookies can perform various functions, such as allowing you to navigate between different pages efficiently, remembering preferences, and in general they can improve the user's experience.

Further information about cookies can be obtained on the websites: www.allaboutcookies.org and www.youronlinechoices.eu.

Therefore, Arena S.p.A.reserves the right to use cookies with your consent, if provided for by the law or the regulations, in order to help navigation on its websites and/or control and customize the information displayed. Arena S.p.A. also reserves the right to use similar systems to collect information about the users, such as the IP address, the type of Internet browser and the operating system used and/or the web pages visited by the user, for statistical or safety purposes. Arena S.p.A. may collect this information to track the use of the websites and improve certain features.

Please note that to be able to order products on the arena Online Shop (www.arenasport.com), you must have cookies enabled. If you do not want to accept cookies, you can still browse the Site and use it for research purposes, but navigation could be affected if some features may be disabled. In most browsers with cookies enabled, you will find the information you need to change the setting of cookies.

Below is a brief illustration of how Arena S.p.A. uses cookies and similar tools.

Navigation cookies

These cookies are essential to allow you to surf the Site and use its features, such as access to restricted areas of the website. Without these cookies, it is not possible to provide the services requested, such as the shopping cart or e-billing.

The strictly necessary cookies are used to store a unique identifier to manage and identify each user as unique in relation to any other users who may be visiting the Site at that same time. The purpose is to give the user a consistent and personalized service.

Some examples include:

  • The memory of previous actions (e.g., entered text) when navigating back to a page in the same session;
  • The management and passage of security tokens for different services within a website to identify the visitor's status (for example, registered or unregistered);
  • The maintenance of tokens to use restricted areas of the website;
  • The routing of customers towards specific versions / applications of a service, as may be necessary during a technical migration process.

Performance cookies

These cookies can be Arena S.p.A.'s or partner sites’ session or persistent cookies; their use is limited to the performance and improvement of the website features. These cookies collect information on how a visitor uses the Site, such as the pages visited. These cookies do not collect information that can identify the user. All information collected by these cookies is aggregated in an anonymous form and is only used to improve the functionality of the Site.

Some examples include:

  • Web Analytics, the collected data are solely limited to the use of the website by an operator, to manage the performance and structure of the Site. These cookies may be third-party cookies, but the information will be used solely by those assigned to publishing of the visited website;
  • Tracking affiliates by Arena Online Shop partners (www.arenasport.com) - cookies are introduced by partners and used by them exclusively to know if the user coming from another site has performed the purchase of a product or service on Arena Online Shop (www.arenasport.com);
  • Error handling - measurement of errors that occur on the Site; this function will usually support the improvement of services or claim management and will generally be strictly linked to web analytics;
  • Testing of different website page structures - Tests on variations in the structure, generally using A/B or multivariate testing, to ensure that the Site maintains a consistent aspect for users during current and subsequent sessions.

Functional cookies

These cookies can be Arena S.p.A.’s or partner sites’ session or persistent cookies. These cookies are usually the result of a user action, but they can also be implemented when providing a service not specifically requested but simply offered to users. They can also be used to prevent a previously offered and rejected service from being proposed to the same user. Furthermore, these cookies allow the Site to remember user choices (such as user name, language, country of origin, etc.). All information gathered by these cookies is anonymous and cannot track user behaviour on other websites.

Some examples include:

  • remembering the settings that a user has applied to a website such as layout, font size, preferences, colours, etc.;
  • remembering a choice so that users are no longer requested to fill out a questionnaire;
  • detecting if a service has already been offered, such as offering a tutorial during subsequent visits to the website;
  • providing information to allow access to an optional service such as the offer of a live chat session;
  • fulfilling a user request such as submitting a comment.

Third-party cookies for marketing / re-targeting

These cookies are used by Arena S.p.A.’s partners, in order to display Arena S.p.A.'s promotional banners when you are visiting other sites, showing the latest products you have viewed on the sites of Arena S.p.A.. While browsing Arena S.p.A., these cookies are also used to show products you may be interested in or any products similar to those that you have viewed in the past, based on your browsing history.

The use of these cookies does not involve the processing of personal data, but it can allow access to your computer or other devices and track the data stored: these cookies connect to the browser installed on your computer or other devices used when surfing our Site.

Below is a list of third-party cookies for marketing / re-targeting purposes on our Site:

Cookies consent ID80571676-6166-45ba-a60b-3d3b9ae148d8

Strictly necessary

Name Provider / Domain Expiration Description
add_to_cart .arenasport.com 1 month This cookie is used to have a better experience when the user makes the Add To Cart action.
remove_from_cart .arenasport.com 1 month This cookie is used to have a better experience when the user makes the Remove From Cart action.
persistent_shopping_cart .arenasport.com 2 months 4 weeks Stores the key (ID) of persistent cart to make it possible to restore the cart for an anonymous shopper.
aw_cart_freeze .arenasport.com 1 hour This cookie is set to track the visit on the cart page. It does not contain any identifiable information.
_aw_m_ .awin.com 11 months 3 weeks Stores a reference to an individual click to assign a sale between publisher and advertiser website.
_aw_sn_ .awin.com 11 months 3 weeks Used strictly for browsing behaviour where the user must receive a desired benefit as a result of their browsing behaviour (cahback or coupon discount). Stores a reference to a single click to assign a sale between publisher and advertiser website.
_gToken .arenasport.com 1 month This technical cookie is provided by Grin and is necessary for Arena to use Grin services. It does not record or store any personal information or any identifiable data.
_gContact .arenasport.com 1 month This technical cookie is provided by Grin and is necessary for Arena to use Grin services. It does not record or store any personal information or any identifiable data.
_gAttributionWindow .arenasport.com 1 month This technical cookie is provided by Grin and is necessary for Arena to use Grin services. It does not record or store any personal information or any identifiable data.
_gLink .arenasport.com 1 month This technical cookie is provided by Grin and is necessary for Arena to use Grin services. It does not record or store any personal information or any identifiable data.
flag .arenasport.com 1 day This cookie is used to save the user's country location and is technically required to provide a better user experience.
arena_social_login .arenasport.com 30 seconds This cookie tracks when a user successfully logs in using social logins and is technically required to provide a better user experience.
gtm_qtraffic_colourSelection .arenasport.com 30 minutes This cookie tracks user interest based on product colour preference. It does not collect any personally identifiable information.
form_key www.arenasport.com 1 day This cookie is used to facilitate content caching on the browser to make pages load faster.
FPGSID .arenasport.com 29 minutes 55 seconds This cookie is used to preserve user session state across page requests.
recently_compared_product www.arenasport.com 59 minutes 57 seconds Stores product IDs of recently compared products.
store
hartsofstur.com
www.arenasport.com
11 months 4 weeks This cookie is used to track user preferences and sessions to enhance the shopping experience by preserving session states across page requests.
recently_compared_product_previous www.arenasport.com 59 minutes 57 seconds Stores product IDs of previously compared products for easy navigation.
PHPSESSID about.arenasport.com Session Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.
VISITOR_PRIVACY_METADATA .youtube.com 5 months 4 weeks This cookie is used to store the user's consent and privacy choices for their interaction with the site. It records data on the visitor's consent regarding various privacy policies and settings, ensuring that their preferences are honored in future sessions.
_aeaid www.arenasport.com 11 months 4 weeks Cookie used by Audioeye. It helps the users towards ADA and WCAG 2.1 compliance through a combination of advanced automation technology and human touch.
private_content_version www.arenasport.com 1 year 1 month Appends a random, unique number and time to pages with customer content to prevent them from being cached on the server.
_pinterest_ct_ua .ct.pinterest.com 11 months 4 weeks This cookie is being set in relation to Pinterest Marketing
section_data_ids www.arenasport.com 59 minutes 57 seconds Stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information, etc.
opt_out .postrelease.com 11 months 4 weeks This cookie is used to track the user's decision to opt out of cookies on the website, indicating they have chosen not to have their data used for tracking and personalisation purposes.
mage-cache-storage-section-invalidation www.arenasport.com 1 day This cookie is used to facilitate content caching on the browser to make pages load faster.
product_data_storage www.arenasport.com 59 minutes 57 seconds Stores configuration for product data related to Recently Viewed / Compared Products.
section_data_clean www.arenasport.com 10 seconds This cookie is used to store temporary information about a user's session and to clear it when the session ends, ensuring that no unnecessary data is retained. It helps in optimizing the website's performance and enhancing user experience by efficiently managing the session data.
receive-cookie-deprecation .adnxs.com 1 year 1 month This cookie is used to signal to the website owner about the deprecation of cookies being received by the system, ensuring compliance and adaptability with evolving web standards and privacy legislation.
PHPSESSID .www.arenasport.com 59 minutes 57 seconds Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.
CookieScriptConsent about.arenasport.com 6 months 5 days This cookie is used by Cookie-Script.com service to remember visitor cookie consent preferences. It is necessary for Cookie-Script.com cookie banner to work properly.
recently_viewed_product_previous www.arenasport.com 59 minutes 57 seconds Stores product IDs of recently previously viewed products for easy navigation.
CookieScriptConsent help.arenasport.com 6 months 5 days This cookie is used by Cookie-Script.com service to remember visitor cookie consent preferences. It is necessary for Cookie-Script.com cookie banner to work properly.
mage-cache-storage www.arenasport.com 1 day This cookie is used to facilitate content caching on the browser to make pages load faster.
CookieScriptConsent www.arenasport.com 6 months This cookie is used by Cookie-Script.com service to remember visitor cookie consent preferences. It is necessary for Cookie-Script.com cookie banner to work properly.
mage-cache-sessid www.arenasport.com 59 minutes 57 seconds The value of this cookie triggers the cleanup of local cache storage. When the cookie is removed by the backend application, the Admin cleans up local storage, and sets the cookie value to true.
recently_viewed_product www.arenasport.com 59 minutes 57 seconds Stores product IDs of recently viewed products for easy navigation.
_tt_enable_cookie .arenasport.com 2 months 4 weeks This cookie is used to remember the user's preferences regarding the use of cookies on the website.
AwinChannelCookie .arenasport.com 4 weeks 2 days This cookie is set to track the source channel of the visit. It does not contain any identifiable information.
__cf_bm .vimeo.com 29 minutes 57 seconds This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
form_key .www.arenasport.com 59 minutes 57 seconds This cookie is used to facilitate content caching on the browser to make pages load faster.
master_id .arenasport.com 1 year 1 month The cookie is set to track the beginning of the user's journey. It does not contain any identifiable information.
mage-messages www.arenasport.com 59 minutes 57 seconds Tracks error messages and other notifications that are shown to the user, such as the cookie consent message, and various error messages. The message is deleted from the cookie after it is shown to the shopper.
consent_tracked .arenasport.com 1 year This cookie stores the user’s consent for targeting cookies and it is used to provide a better user experience. It does not collect any personally identifiable information.

Performance

Name Provider / Domain Expiration Description
gtm_qtraffic_start .arenasport.com 30 minutes This cookie tracks the beginning of the user's journey for a total session count. It does not collect any identifiable information.
gtm_qtraffic_threshold .arenasport.com 30 minutes This cookie tracks the most interested users, according to the time they spend on the website and the number of pages they visit. It does not collect any identifiable information.
gtm_qtraffic_page_view .arenasport.com 30 minutes This cookie tracks the number of pages a user visits during a session on the website. It does not collect any identifiable information.
a56uid .arenasport.com 1 year 3 weeks User ID - This visitor cookie contains structured data that records two pieces of information. The first is the contact ID. It will be given a value only if the contact is recognized (present in a platform DB). If this part has no value, the visitor will be considered anonymous. The second is a ID assigned to the visitor's browser to recognize him/her during future visits to the site.
a56sid .arenasport.com 1 day Session ID - This session cookie contains a string that stores the session ID of the contact.
a56ref .arenasport.com 1 day Reference - This session cookie tracks the origin of the contact (the entity from which the visit originated e.g. a Communication, a Transactional Message etc.). This is a string type value that contains the ID of the entity from which the contact originates. Therefore, this ID can only be interpreted by the platform. It is used for statistical purposes.
a56sst .arenasport.com 1 day Session start time - This session cookie stores a structured type value, containing two pieces of information: the moment the session starts, and the number of pages visited.
password_changed_event .arenasport.com 1 minute This cookie is used to track when a customer changes their password in their personal area. This is necessary to ensure account security and provide notifications about account changes.
arena_customer_signup .arenasport.com 30 seconds This cookie is used to track the submission of the account creation form. It is necessary to ensure proper account setup and to provide notifications about the account creation status.
arena_account_confirmation .arenasport.com 30 seconds This cookie is used to track the account confirmation by monitoring when the customer opens the link sent to their email address. This is necessary to verify account ownership and ensure the security of the account.
gtm_qtraffic_link_click .arenasport.com 30 minutes This cookie tracks the most interested users, according to the clicks on page on the website. It does not collect any identifiable information.
gtm_qtraffic_scrolldepth90 .arenasport.com 30 minutes This cookie tracks the user's interest based on how much of a web page a visitor views. It does not collect any personally identifiable information.
gtm_qtraffic_sizeSelection .arenasport.com 30 minutes This cookie tracks user interest based on product size preferences. It does not collect any personally identifiable information.
gtm_qtraffic_sessionExpired .arenasport.com 30 minutes This cookie tracks user interest based on time spent on the site. It does not collect any personally identifiable information.
gtm_qtraffic_timeOnSite60 .arenasport.com 30 minutes This cookie tracks user interest based on time spent on the site. It does not collect any personally identifiable information.
gtm_qtraffic_TimeOnSite60secs&LinkClick_active .arenasport.com 30 minutes This cookie tracks user interest based on the number of clicks on the page and the time spent on the site. It does not collect any personally identifiable information.
gtm_qtraffic_sd90p&LinkClick_active .arenasport.com 30 minutes This cookie tracks the user's interest based on the clicks made on the page and the portion of the page viewed. It does not collect any personally identifiable information.
gtm_qtraffic_sizeSelection_LinkClick_active .arenasport.com 30 minutes This cookie tracks user interest based on product size preferences and clicks made on the page. It does not collect any personally identifiable information.
gtm_qtraffic_colourSelection_LinkClick_active .arenasport.com 30 minutes This cookie tracks user interest based on product colour preference and clicks made on the page. It does not collect any personally identifiable information.
_ga_ZK9LGH9ENM .arenasport.com 1 year 1 month This cookie is used by Google Analytics to persist session state.
_ga .arenasport.com 1 year 1 month This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.
_dd_s player.vimeo.com 15 minutes This cookie is used to store session data, ensuring that visits to a website are consistent during a session. It may include data such as how the visitor interacts with the site's pages, any preferences selected, and can help in error management.
ar_debug .pinterest.com 11 months 4 weeks This cookie is used for troubleshooting and analytical purposes, intended to track errors and improve services by providing insights into how the website is functioning.
_pangle analytics.pangle-ads.com 1 year 3 weeks To measure and improve the performance of your advertising campaigns and to personalize the user's ad experiences delivered by the Pangle ad network.
_ALGOLIA .arenasport.com 5 months 4 weeks This cookie is used to optimize the speed and performance of the website's search functions.
__exponea_etc__ .arenasport.com 1 year This cookie is used for tracking user interaction and engagement with the website in order to improve user experience and website functionality. It helps in understanding user behavior and preferences.
__exponea_time2__ .arenasport.com 1 hour This cookie is used to track the duration of a user's visit on the website, helping in analyzing user activity and engagement for performance improvement.

Targeting

Name Provider / Domain Expiration Description
_fbc .arenasport.com 2 months 4 weeks Used by Meta to deliver a series of advertisement products such as real time bidding from third party advertisers
_gcl_au .arenasport.com 2 months 4 weeks Used by Google AdSense for experimenting with advertisement efficiency across websites using their services
_uetsid .arenasport.com 1 day This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site.
VISITOR_INFO1_LIVE .youtube.com 5 months 4 weeks This cookie is set by Youtube to keep track of user preferences for Youtube videos embedded in sites;it can also determine whether the website visitor is using the new or old version of the Youtube interface.
dpm .dpm.demdex.net 5 months 4 weeks Adobe Audience Manager - data management platform uses this cookie to record information around synchronisation of IDs.
tv_UICR .tremorhub.com 4 weeks 2 days This cookie is used to track user interactions and engagement with the website's content to improve the service and content delivery. It can collect data on user behavior and preferences to facilitate targeted advertising and marketing strategies.
_pin_unauth .arenasport.com 11 months 4 weeks Registers a unique ID that identifies and recognizes the user. Is used for targeted advertising.
CMPRO .casalemedia.com 2 months 4 weeks These cookies are linked to advertising and tracking the products users were looking at.
uid .criteo.com 1 year This cookie provides a uniquely assigned, machine-generated user ID and gathers data about activity on the website. This data may be sent to a 3rd party for analysis and reporting.
am_tokens exchange.mediavine.com 2 weeks This cookie is used to manage user tokens for authentication purposes, ensuring secure login and user session management across sessions.
YSC .youtube.com Session This cookie is set by YouTube to track views of embedded videos.
demdex .demdex.net 5 months 4 weeks This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modeling, reporting, etc.
test_cookie .doubleclick.net 14 minutes 58 seconds This cookie is set by DoubleClick (which is owned by Google) to determine if the website visitor's browser supports cookies.
criteo exchange.mediavine.com 2 weeks This cookie is set by Outbrain and it is used to analyse technical data about the website
_uetvid .arenasport.com 1 year This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website.
data-c .media.net 4 weeks 2 days This cookie is used to collect information on user behavior and interaction to enhance the user experience and measure website performance.
FPID .arenasport.com 1 year 1 month This cookie is used to track user behavior and preferences to provide a more personalized experience.
_fbp .arenasport.com 2 months 4 weeks Used by Meta to deliver a series of advertisement products such as real time bidding from third party advertisers
IDE .doubleclick.net 1 year This cookie is set by Doubleclick and carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
MUID .bing.com 1 year This cookie is widely used my Microsoft as a unique user identifier. It can be set by embedded microsoft scripts. Widely believed to sync across many different Microsoft domains, allowing user tracking.
CMID .casalemedia.com 11 months 4 weeks These cookies are linked to advertising and tracking the products users were looking at.
mv_tokens exchange.mediavine.com 2 weeks This cookie is used for authentication and to facilitate user sessions by storing tokens. It supports secure login and data interactions by maintaining session state across page requests.
am_tokens_eu-v1 exchange.mediavine.com 2 weeks This cookie is used for authentication and to store a user's state across pages to improve their browsing experience.
mv_tokens_eu-v1 exchange.mediavine.com 2 weeks This cookie is used to manage user tokens for accessing specific content that requires user authentication and to ensure a secure user experience. It may store tokens or references to user sessions to facilitate secure exchanges between the client and the content server.
CMPS .casalemedia.com 2 months 4 weeks These cookies are linked to advertising and tracking the products users were looking at.
tvid .tremorhub.com 1 year This cookie is used for tracking user interaction and engagement with the website's content, helping in the improvement and optimization of online services provided. It may also be used for delivering personalized advertising experiences.
ab .agkn.com 11 months 4 weeks This cookie is generally provided by agkn.com and is used for advertising purposes.
_ttp .arenasport.com 2 months 4 weeks To measure and improve the performance of your advertising campaigns and to personalize the user's experience (including ads) on TikTok.
_ttp .tiktok.com 2 months 4 weeks To measure and improve the performance of your advertising campaigns and to personalize the user's experience (including ads) on TikTok.

Functionality

Name Provider / Domain Expiration Description
FPAU .arenasport.com 2 months 4 weeks This cookie is used to record user-specific information on what pages users access or visit, customize web page content based on visitors' browser type, or other information that the visitor sends.
vuid .vimeo.com 1 year 1 month These cookies are used by the Vimeo video player on websites.
MSPTC .bing.com 1 year This cookie is used to track user engagement and interaction with the website to enhance customer experience and website functionality. It may collect information about how users navigate and use the site, helping to identify preferences and improve service delivery.
aeatstartmessage www.arenasport.com Session This cookie is used to manage user start messages within sessions to enhance user experience.
aelastsite www.arenasport.com 1 year 1 month This cookie is most likely used to remember a user's last visit to a site or page, enhancing user experience by providing personalized content or settings based on previous interactions.
FPLC .arenasport.com 20 hours This cookie is used to store and track the performance and functionality preferences of the website users to enhance their browsing experience. It may also be involved in collecting analytics data to measure how users interact with the site's features.
_cfuvid .vimeo.com Session This cookie is used for purposes of tracking users across sessions to optimize user experience by maintaining session consistency and providing personalized services.
aelreadersettings www.arenasport.com 1 year 1 month This cookie stores user preferences and settings for the reading interface, such as font size and color theme, to enhance the user's experience while accessing digital content.

How can I disable cookies?

Most browsers accept cookies automatically, but you can also choose not to accept them. It is recommended not to disable this function, since this may prevent you from moving freely from page to page and enjoy all the features of the Site.

If you do not want your computer to receive and store cookies, you can modify the security settings of your browser (Internet Explorer, Google Chrome, Safari, etc.). In any case, please note that certain sections of our Site can only be used to their full capacity if your browser accepts cookies; otherwise you will not be able to add products to your cart and purchase them (for example). Accordingly, your decision to remove and not accept cookies may have a negative effect when browsing our Site.

If you wish to change your cookies settings, using the settings of the various browsers: here are some brief instructions on how to do this in the four most popular browsers:

Microsoft Internet Explorer

Click the 'Tools' icon in the upper right corner and select 'Internet Options'. In the pop-up window select 'Privacy'. Here you can adjust the settings of your cookies.

Google Chrome

Click the 'wrench' icon in the upper right corner and select 'Settings'. Then select "Under the hood" and change the settings in the 'Privacy' section.

Mozilla Firefox

From the pull-down menu in the upper left corner, select 'Options'. In the pop-up window select 'Privacy'. Here you can adjust the settings of your cookies.

Safari

From the pull-down menu in the upper right corner, select 'Preferences'. Select 'Security' and from here you can adjust the settings of your cookies.

For detailed information on the necessary steps you can refer to the help guide of the browser. For an overview of the most common browsers, visit http://www.cookiepedia.co.uk/index.php?title=How_to_Manage_Cookies or http://www.aboutcookies.org/.

To learn more about cookies and how to manage or disable any third-party or marketing / re-targeting cookies, please visit www.youronlinechoices.com.

To disable analytical cookies and prevent Google Analytics from collecting your navigation data, download the browser add-on to disable Google Analytics: https://tools.google.com/dlpage/gaoptout.

Data retention time

The cookies managed by Arena S.p.A. and the cookies managed by third parties follow the retention times specified in the respective cookies information.

Any inquiry or exercise of rights should be directed to: privacy@arenasport.com

The Data Controller is Arena S.p.A., Contrada Cisterna, 84/85, 62029 Tolentino (Macerata, Italy) Telephone +39 0733 956 200, fax +39 0733 974 682, E-mail: privacy@arenasport.com.